General
General solutions for all spas. (To replace the FAQ-North American Folder, which is formatted incorrectly.)
Thank you for your interest in our A and B delivery options! The following applies to Acrylic spas only: A). Basic Curbside Delivery is the standard opti...
Wed, 14 Jan, 2026 at 1:59 PM
To register your warranty, please have the following information prepared to be sent through with your registration form: Full Name Full Addr...
Thu, 15 Feb, 2024 at 12:04 PM
We do not recommend the use of extension cords with our Plug & Play spas as they can cause damage to the GFCI plug on the unit (see below) and pose a ri...
Thu, 28 Mar, 2019 at 10:06 AM
Recommendations We recommend the purchase of our Canadian Spa Company line of chemicals and maintenance products which have been tested and pro...
Wed, 21 Mar, 2018 at 3:02 PM
Dispensers for Chlorine or Bromine pucks/tabs can be a suitable treatment method as long as they are closely monitored and maintained to prevent chemical ...
Thu, 28 Mar, 2019 at 10:06 AM
Acrylic Spa Filters:
We recommend cleaning the filters regularly and inserting brand new filters every 3-4 months. Soaking the filters overnight with ...
Mon, 8 Jan, 2018 at 3:14 PM
When you have a broken male clip these can be replaced not by the strap, with just one tool and with a little bit of play required to remove and repla...
Tue, 14 Feb, 2023 at 10:31 AM
To troubleshoot and fix the No COM error message, performing certain board modifications is required. (1). Locate the Control pack, typically lo...
Wed, 20 Dec, 2023 at 8:19 AM
While energy costs vary greatly depending on several factors (e.g. usage, upkeep, etc.), we estimate average* running costs as: Swim spa: $2-4 per day Ac...
Fri, 3 Feb, 2023 at 8:48 AM
The control pack system is the central operational hub of a spa, responsible for powering every component and optimizing spa functionality when turned on. ...
Tue, 23 Jan, 2024 at 10:54 AM