General

General solutions for all spas. (To replace the FAQ-North American Folder, which is formatted incorrectly.)

Why are my jets are not locking in place?
Note: Keep in mind that the rapid deterioration of the jets could be due to either: A) Excessive sanitizer compound in the water, or B) Improper levels of...
Tue, 27 Feb, 2024 at 9:42 AM
How to Clean & Drain Your Spa (2024)
Even if your spa water appears clear, over time your water will collect a buildup of body oils, lotions, and chemicals from soap products or detergents....
Tue, 1 Oct, 2024 at 2:43 PM
Troubleshooting No Comms on topside Error Message (Status Pro)
Troubleshooting the Status Pro Feature on Your Spa: The "Status Pro" system indicates the status of your spa using three different colors. Thi...
Sun, 1 Dec, 2024 at 9:04 AM
Bluetooth Set up - Sound Pulse Bluetooth audio
Sound Pulse Audio System    Our hot tubs are equipped with the (Sound Pulse advanced entertainment system) featuring speakers and the latest Bluet...
Wed, 14 May, 2025 at 9:24 AM
Deteriorating Jets - What to do?
Our hot tubs have interchangeable/removable jets. These jets can of course degrade overtime and will eventually require replacements. The speed a...
Thu, 6 Feb, 2025 at 1:07 PM