FAQ - North America

Default solution folder, feel free to edit or delete it.

Filter Housing Screw Leak
If the tub is leaking from an area next to the Filter housing, there is a chance the leak is actually coming from the screw holes that hold the filter ho...
Fri, Nov 20, 2020 at 12:04 PM
Service Appointments & Covid-19 Protocols
As you prepare for your upcoming service appointment, please be mindful of the following: A responsible adult needs to be present (unless otherwise arra...
Thu, Apr 29, 2021 at 11:18 AM
Confirmation of Warranty Registration - French
Merci d'avoir contacté Canadian Spa Company! Afin de mieux vous aider, veuillez enregistrer la garantie de votre produit ICI et nous en informer une fo...
Tue, May 18, 2021 at 3:41 PM
Non-Serviceable Areas
Thank you for contacting the Canadian Spa Company. Unfortunately, we have been unsuccessful in locating a service technician available in your area.  We...
Thu, Aug 26, 2021 at 2:20 PM