FAQ - North America
Default solution folder, feel free to edit or delete it.
“A rose by any other name would smell as sweet” – in this case, Shakespeare was NOT referring to hot tub chlorine! A very common assumption from many own...
Thu, 29 Feb, 2024 at 2:13 PM
A fuse in a control pack of a hot tub is a safety device that is designed to protect the electrical components of the hot tub from damage due to an overcu...
Thu, 2 Nov, 2023 at 2:52 PM
If the tub is leaking from an area next to the Filter housing, there is a chance the leak is actually coming from the screw holes that hold the filter ho...
Fri, 20 Nov, 2020 at 12:04 PM
Please note the App only works in Light Mode and not in Dark Mode on Android and Apple
Fri, 3 Feb, 2023 at 11:14 AM
As you prepare for your upcoming service appointment, please be mindful of the following: A responsible adult needs to be present (unless otherwise arra...
Thu, 29 Apr, 2021 at 11:18 AM
Thank you for contacting the Canadian Spa Company. Unfortunately, we have been unsuccessful in locating a service technician available in your area. We...
Thu, 26 Aug, 2021 at 2:20 PM
In the event of a sudden or gradual leak in your spa, don't panic. There are some factors to consider that can help us address the situation: Please ...
Wed, 18 Jun, 2025 at 1:40 PM
We offer a wide collection of guideline articles and YouTube videos for online tutorials, with additional resources available in the owner's manual -...
Wed, 14 Aug, 2024 at 8:44 AM
From coast to coast, Great Lakes Hot Tubs deliver luxury, service and relaxation.
Experience all-inclusive technology with family and friends from gla...
Mon, 17 Mar, 2025 at 1:42 PM
(North America) The Balboa BP System has a feature that provides reminder messages and error code messages which appear on the Topside display. ...
Wed, 26 Mar, 2025 at 7:58 AM