Patio Spas 50 HZ Gecko / Balboa 

Includes Oakangan, Saskatoon, Gander, Manitoba, and Muskoka 


Canadian Spa Co. Manufacturing extends the following warranties to the original

purchasers of its portable spas:

Structural Warranty: Canadian Spa Co. warrants the structure of the spa shell against

water loss due to structural failure for the period of 1 year from the date of

purchase by the original owner. If in Canadian Spa Co. opinion, structure proves

to be defective Canadian Spa Co. will repair or, at its option, replace the defective

structure without charge to the customer

Surface Warranty: Canadian Spa Co. warrants the acrylic finish against defects in

material and workmanship and specifically against blistering, cracking or

delamination for the period of one (1) year from the original purchase date to

the original purchaser. If, in Canadian Spa Co. opinion, the surface proves to be

defective during this period, Canadian Spa Co. will repair or, at its option, replace

the defective spa shell without charge to the customer.

Plumbing Warranty: Canadian Spa Co. warrants the plumbing of the spa will

remain free from leaks for the period of one (1) year from the date of purchase to

the original purchaser.

Equipment Warranty: Canadian Spa Co. warrants the equipment pack (pump,

blowers, heater, and control system) against malfunction and defects in the

materials and workmanship for one (1) year from the date of purchase to the

original purchaser.

Skirting Warranty: Canadian Spa Co. warrants the synthetic cabinet skirting

surrounding the spa to be free from defects in materials and workmanship at the

time of purchase. Because synthetic cabinets are subject to weathering, any fading,

crazing, cracking, or warping of the finish is not covered.

The extent of Warranty: This Limited Warranty applies to portable spas manufactured

after January 1st 2022 and sold by authorized Canadian Spa Co. dealers to

residential retail customers. This Limited Warranty is given only to the first retail

purchaser and terminates upon transfer of ownership. No warranty is provided

on light bulbs, light lens covers, filters or any dealer installed accessories. The cost

of installation, removal, and/or shipping of the spa is not covered by this Limited

Warranty. In the event, Canadian Spa Co. deems necessary the removal of the spa

to a place of repair or that the spa must be replaced, any and all costs of the spa

removal and replacement; landscaping, decking, fencing and/or structure removal,

alteration and/or replacement; or other costs of providing access to the spa will be

for the purchaser. This Warranty applies only to spas in single-family, residential

installations. This Limited Warranty becomes void if the spa is placed in a commercial


Guarantee of the insulating cover: Canadian Spa Co. guarantees that the cover

the purchase is free from defects in materials and workmanship. Where the cover is

exposed to strong external influences such as extreme weather conditions, regular

maintenance or protection is essential. Canadian Spa Co. warrants the cover for the

period of one (1) year. Defects caused by misuse or insufficient care are not covered

by the warranty.


Any defect or damage caused by installation, alteration, or repair by anyone who is not

an employee of Canadian Spa Co. or authorized service technician is not covered by

the Warranty. This Warranty becomes void if the spa has been subjected to misuse,

abuse, alteration or attempted alteration, repairs or attempted repairs by anyone

other than an authorized Canadian Spa Co. service technician, improper installation,

improper water chemistry, improper maintenance, acts of God, or damage caused

beyond the control of Canadian Spa Co. Misuse and abuse shall include any operation

of the spas other than as directed in the Canadian Spa Co. Manual.

Examples of misuse and abuse include, without limitation:

• Damage of the spa surface caused by leaving the spa uncovered while the spa is

empty of water or due to covering the spa with a plastic film of any kind.

• Damage to the spa surface caused by contact with cleaners or solvents.

• Damage caused by the operation of the spas at water temperatures outside of

the range of 2 – 40 degrees Celsius.

• Damage caused by unapproved sanitizers such as calcium

hypochlorite, trichlor type chlorine, or any sanitizing chemical that may remain

undissolved on the spa surface.

• Damage caused by failure to provide even sufficient support for the spa.

Warranty Performance:

In the event of a defect covered under the terms of this Limited Warranty, notify

your authorized Canadian Spa Co dealer. A Canadian Spa Co. authorized service

technician will repair the spa subject to the Terms and Conditions of this Limited

Warranty. Use all reasonable means to protect the spa from further damage.

Reasonable travel charges may be assessed by Canadian Spa Co. or its authorized

service technician if the spa is located outside the nearest authorized service

technician’s service area. This warranty covers parts ONLY and does not include

travel or on-site service charges unless a Service Contract has been purchased

from Canadian Spa Co. Ltd.


Canadian Spa Co. or any of its authorized service technicians shall not be held liable

for injury, inconvenience, loss of use, chemical or water damage, transportation

costs, continent liabilities, or any other incidental or consequential costs, expenses

or damage as a result of any deficiency or alleged deficiency of the spa. In no event

shall Canadian Spa Co. be liable, for any reason or cause, in excess of the amount

paid for the product. No other warranties, expressed or implied, are valid. No agent,

dealer, distributor, Service Company or other party is authorized to change, modify

or extend the terms of this Limited Warranty in any manner whatsoever.

For Service Support please contact us anytime: