Patio Spas 50 HZ Gecko / Balboa
Includes Oakangan, Saskatoon, Gander, Manitoba, and Muskoka
Canadian Spa Co. Manufacturing extends the following warranties to the original
purchasers of its portable spas:
Structural Warranty: Canadian Spa Co. warrants the structure of the spa shell against
water loss due to structural failure for the period of 1 year from the date of
purchase by the original owner. If in Canadian Spa Co. opinion, structure proves
to be defective Canadian Spa Co. will repair or, at its option, replace the defective
structure without charge to the customer
Surface Warranty: Canadian Spa Co. warrants the acrylic finish against defects in
material and workmanship and specifically against blistering, cracking or
delamination for the period of one (1) year from the original purchase date to
the original purchaser. If, in Canadian Spa Co. opinion, the surface proves to be
defective during this period, Canadian Spa Co. will repair or, at its option, replace
the defective spa shell without charge to the customer.
Plumbing Warranty: Canadian Spa Co. warrants the plumbing of the spa will
remain free from leaks for the period of one (1) year from the date of purchase to
the original purchaser.
Equipment Warranty: Canadian Spa Co. warrants the equipment pack (pump,
blowers, heater, and control system) against malfunction and defects in the
materials and workmanship for one (1) year from the date of purchase to the
Skirting Warranty: Canadian Spa Co. warrants the synthetic cabinet skirting
surrounding the spa to be free from defects in materials and workmanship at the
time of purchase. Because synthetic cabinets are subject to weathering, any fading,
crazing, cracking, or warping of the finish is not covered.
The extent of Warranty: This Limited Warranty applies to portable spas manufactured
after January 1st 2022 and sold by authorized Canadian Spa Co. dealers to
residential retail customers. This Limited Warranty is given only to the first retail
purchaser and terminates upon transfer of ownership. No warranty is provided
on light bulbs, light lens covers, filters or any dealer installed accessories. The cost
of installation, removal, and/or shipping of the spa is not covered by this Limited
Warranty. In the event, Canadian Spa Co. deems necessary the removal of the spa
to a place of repair or that the spa must be replaced, any and all costs of the spa
removal and replacement; landscaping, decking, fencing and/or structure removal,
alteration and/or replacement; or other costs of providing access to the spa will be
for the purchaser. This Warranty applies only to spas in single-family, residential
installations. This Limited Warranty becomes void if the spa is placed in a commercial
Guarantee of the insulating cover: Canadian Spa Co. guarantees that the cover
the purchase is free from defects in materials and workmanship. Where the cover is
exposed to strong external influences such as extreme weather conditions, regular
maintenance or protection is essential. Canadian Spa Co. warrants the cover for the
period of one (1) year. Defects caused by misuse or insufficient care are not covered
by the warranty.
TERMS, CONDITIONS, AND LIMITATIONS
Any defect or damage caused by installation, alteration, or repair by anyone who is not
an employee of Canadian Spa Co. or authorized service technician is not covered by
the Warranty. This Warranty becomes void if the spa has been subjected to misuse,
abuse, alteration or attempted alteration, repairs or attempted repairs by anyone
other than an authorized Canadian Spa Co. service technician, improper installation,
improper water chemistry, improper maintenance, acts of God, or damage caused
beyond the control of Canadian Spa Co. Misuse and abuse shall include any operation
of the spas other than as directed in the Canadian Spa Co. Manual.
Examples of misuse and abuse include, without limitation:
• Damage of the spa surface caused by leaving the spa uncovered while the spa is
empty of water or due to covering the spa with a plastic film of any kind.
• Damage to the spa surface caused by contact with cleaners or solvents.
• Damage caused by the operation of the spas at water temperatures outside of
the range of 2 – 40 degrees Celsius.
• Damage caused by unapproved sanitizers such as calcium
hypochlorite, trichlor type chlorine, or any sanitizing chemical that may remain
undissolved on the spa surface.
• Damage caused by failure to provide even sufficient support for the spa.
In the event of a defect covered under the terms of this Limited Warranty, notify
your authorized Canadian Spa Co dealer. A Canadian Spa Co. authorized service
technician will repair the spa subject to the Terms and Conditions of this Limited
Warranty. Use all reasonable means to protect the spa from further damage.
Reasonable travel charges may be assessed by Canadian Spa Co. or its authorized
service technician if the spa is located outside the nearest authorized service
technician’s service area. This warranty covers parts ONLY and does not include
travel or on-site service charges unless a Service Contract has been purchased
from Canadian Spa Co. Ltd.
Canadian Spa Co. or any of its authorized service technicians shall not be held liable
for injury, inconvenience, loss of use, chemical or water damage, transportation
costs, continent liabilities, or any other incidental or consequential costs, expenses
or damage as a result of any deficiency or alleged deficiency of the spa. In no event
shall Canadian Spa Co. be liable, for any reason or cause, in excess of the amount
paid for the product. No other warranties, expressed or implied, are valid. No agent,
dealer, distributor, Service Company or other party is authorized to change, modify
or extend the terms of this Limited Warranty in any manner whatsoever.
For Service Support please contact us anytime: